Services

M365 / Entra ID Hardening
Identity-first guardrails for modern tenants.

This service takes a focused pass through your Microsoft 365 and Entra ID tenants, tightening identity, access, and configuration. We prioritize controls that reduce account takeover, lateral movement, and data exposure—without breaking how people actually work.

Conditional Access baselines Admin & break-glass design Tenant hygiene & legacy auth

A good next step after an incident, close call, or major cloud migration—especially where identity and collaboration are now business-critical.

Request a hardening review
Why this service exists

What M365 / Entra ID Hardening actually solves

Many tenants grow organically: new apps, new teams, new vendors. Defaults, quick exceptions, and legacy settings accumulate. This service is about stepping back, taking stock, and deliberately choosing how identity and access are going to work.

Identity

Account takeover & privilege creep

We align your identity model with how attackers actually behave and how your teams work, not just how the portal defaults are set.

  • Admin role design and break-glass accounts
  • MFA posture, exclusions, and conditional logic
  • Service accounts, shared accounts, and app registrations
Access

Conditional Access sprawl & blind spots

Conditional Access can quietly become a maze. We rationalize policies into a small set of clear patterns that are easier to manage and reason about.

  • Baseline and high-value app policy sets
  • Device and location conditions with real-world tradeoffs
  • Exception handling that doesn’t erode the baseline
Hygiene

Legacy configuration & tenant drift

Tenants rarely start clean—and even less often stay that way. We reduce legacy auth and misconfigurations and give you a way to keep hygiene over time.

  • Legacy and basic auth usage and deprecation plan
  • Outdated connectors, apps, and unused objects
  • Checks and dashboards you can revisit regularly
Approach

How M365 / Entra ID Hardening works

We use a structured review of configuration, policies, and real-world usage patterns, translating them into a practical set of changes and patterns you can maintain.

Phase 1

Baseline & signal gathering

We start by mapping where you are: sign-in patterns, roles, CA policies, device coverage, and legacy usage.

  • Review of Entra ID sign-in, users, and roles
  • Inventory of Conditional Access policies
  • Legacy and basic auth, SMTP, and POP/IMAP usage
Phase 2

Risk analysis & hardening plan

We interpret the configuration through both an attacker lens and your operational reality, then build an ordered plan of changes.

  • Identity and access risk themes and scenarios
  • Recommended CA, role, and config changes
  • Impact and feasibility scoring for each step
Phase 3

Implementation support & validation

We support your team as they roll out changes, and provide checks and patterns so you can keep the posture from drifting.

  • Change templates and example configurations
  • Validation queries and spot checks
  • Patterns you can reuse as the tenant grows
Deliverables

Outputs designed for admins & leadership

You get both the narrative of “what’s going on” and the specifics your admins need to make and maintain changes with confidence.

Tenant hardening summary

An executive-friendly overview of where your identity and access posture stands today, what’s changing, and why it matters.

Configuration & policy backlog

A list of recommended changes with owners, expected impact, and references, ready to be moved into your ticketing system.

Guardrail patterns

Opinionated patterns for topics like admin accounts, break-glass, app consent, and device trust that can be reused as you grow.

Validation checks

Example queries and reports your team can run periodically to confirm critical controls are still behaving as designed.

Fit

Who this service is for

Best suited for organizations where M365 and Entra ID are central to daily operations, and where misconfiguration would be a material risk.

Security & IT leaders

Owners of identity and collaboration platforms who need a defendable story about tenant risk and what’s being done about it.

Lean admin teams

Teams who manage M365 and Entra ID alongside many other responsibilities, and want clear, high-yield changes—not endless tuning.

Cloud-first organizations

Companies whose operations would be heavily impacted by compromise of M365, Entra ID, or associated SaaS integrations.

Ready to tighten your M365 / Entra ID posture?

We’ll help you move from “it mostly works” to an identity and access posture that is both hardened and understandable.

Request a hardening review See the broader cloud solution